FAQ

Here are some frequently asked questions! We hope our answers provide the insight and information you are looking for. Reach out if you have any specific questions about a booking or availability and we would be happy to help.

Q: How do I confirm a booking?

A: To confirm a booking, we will need a signed contract and 50% deposit. The remaining 50% balance will be due 2 weeks prior to the event. If the event is booked within 2 weeks of the event date, to confirm the event the full amount deposit will be due at the time of contract signature and booking confirmation.

Q: Will a sound system be necessary for electric violin performances?

A: Yes, the electric violinists and DJ’s will need to plug into a professional sound system for the performance. You may bring in your own sound production company to provide a sound system, mixer and sound technician, or we can customize a sound package for your event.

Q: Do you ever travel to perform at events in other cities or countries?

A: Yes, we are always ready to hop on a plane and travel to another city or country to provide the best and most professional performances for your event.

Q: May I contact your team members directly for this or future events?

A: We greatly appreciate your partnership and integrity! By receiving a proposal from us, you and your company agree to work with our amazing team members exclusively through Captivate NYC for the specified booking, and for future bookings together once a contract has been finalized. This means you won’t hire or engage our team members directly or through third parties. We appreciate your understanding and look forward to creating fantastic events together!

Q: Can you create a custom entertainment package that is not shown here?

A: Absolutely! We’d love to help you create a customized package that perfectly fits your event and your vision. Just share your ideas and details about your event, and we’ll take care of the rest.